We protect, the irreplaceable ones

Our primary mission is to provide emergency assistance in a preventive manner to missing children in Switzerland. As well as to children and their families who are in a vulnerable situation when a minor goes missing.

We work through the 116 000 hotline and offer face-to-face consultations.
The International Convention on the Rights of the Child is our framework of activity.

Our secondary mission is to provide a global analysis of the improvements that can be made to co-existing systems in order to resolve the problem of the disappearance of minors.

We contribute to the evolution of the social and judicial system by offering specialized expertise in this field. Our action intervenes in a preventive way as well as following the disappearance of a child in Switzerland.

+ about the 116 000

The child, our top priority
The protection of the child's interests is the focus of our interventions. It is always our lighthouse in rough seas.

Efficiency and speed
In an emergency, we know who to mobilise first. We are ready to act and handle each case with diligence and professionalism. We will not give up as long as children are missing.

Impartiality and compassion
We act in a benevolent manner by trying to avoid any judgment. We accept that everyone is different and deserves the same quality of support.

Collaboration
We consider assistance to victims of disappearance as a team effort, whether with our Internet community, with other organisations or with the authorities. We seek to develop sustainable and constructive partnerships and work to create a support network that can be activated in the event of a disappearance.

PREVENTION
Prevention of endangerment and respect for the rights of the child according to the CRC.
Prevention of parental abduction
Prevention of recurrence of runaways

PARENTAL ABDUCTION
Emotional support
Administrative assistance and legal advice
Help in locating the child
Pre mediation
Establishing regular contacts between the abducted child and the parent left behind

RUNAWAY
Emotional support and family supervision
Wait management during the absence of the child
Help in locating the child
Preparation for return
Long-term care by relay to other professionals

+ about Emergency help

Sensitising and LOBBYING are the first steps towards raising awareness among the public and its officials. We alert public opinion to the phenomenon of disappearances of minors and participate in a global reflection on this issue with our authorities.